Shipping & Delivery Policy

Thank you for choosing Doll Wax! We are committed to ensuring a seamless shopping experience for all our customers. Below, you will find our shipping and delivery policy detailing the procedures and timelines for receiving your orders.

Order Fulfillment Time:

  • Ready to Ship Products: Orders for products marked as “Ready to Ship” will be processed and dispatched within 7-10 business days after the order placement.
  • Customized Products: For products that require customization or are made to order, the shipping time will be determined based on mutual agreement during the order confirmation process. We strive to provide accurate estimates and maintain transparency regarding the production and delivery timelines for customized items.

Shipping Methods:

  • We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.
  • Shipping methods available for selection will be displayed during the checkout process, and you can choose the option that best suits your needs.

Delivery Time:

  • Delivery times may vary depending on the destination of your order and the shipping method selected.
  • Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

International Shipping:

  • We offer international shipping to select destinations. Please note that international orders may be subject to customs clearance procedures, which can affect delivery times. Any additional customs duties or taxes incurred will be the responsibility of the customer.

Shipping Costs:

  • Shipping costs will be calculated based on the total weight of your order and the shipping destination. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Order Tracking:

  • You can track the status of your order by logging into your account on our website or using the tracking link provided in the shipping confirmation email.

Delivery Address:

  • Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or misdeliveries.

Shipping Restrictions:

  • Certain products may be subject to shipping restrictions based on their size, weight, or destination. We will notify you if any restrictions apply to your order during the checkout process.

Contact Us:

  • If you have any questions or concerns regarding our shipping and delivery policy, please feel free to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.

Policy Updates:

  • We reserve the right to update or modify our shipping and delivery policy at any time. Any changes will be reflected on this page, so we encourage you to review this policy periodically.

By placing an order with Doll Wax, you agree to abide by the terms and conditions outlined in this Shipping & Delivery Policy.

Thank you for choosing Doll Wax. We appreciate your trust and support!